Times are changing and we are
busier than ever. When you Talk To Bruno, not only you can book the services you need but you can also see what local pros are charging upfront. No estimators, no surprises or hidden fees.
Do i have to pre-pay for the services?
No, we don't place any charges or holds on your card until the job is completed. All payments are processed electronically trough Stripe, which is a certified PCI Service Provider Level 1. This is the most strong level of certification available in the payment processing industry.
How does the house cleaning service work?
All you need to do is pick a service provider from our list and then contact us. You may call us or may even book a service provider online through our website. While booking a service provider, you need to indicate the time and place and explain your cleaning needs specifically. The service provider booked through our platform will arrive at your place at the designated time and will leave your place spotlessly clean. However, if you want an personalized estimate, then the cleaning service provider will be pleased to visit you, discuss the details and scope of work. We are flexible and willing to adapt to your house cleaning needs.
How do I reschedule/cancel a booking in case something comes up unexpectedly?
If you wish to reschedule or cancel a booking you can do it at any time trough the mobile app, by login in your account or contacting the support department, you are required to cancel your appointments at least 24 hours prior to the fixed time and date. You’ll be charged for lockouts or cancellation without notice.
What different types of house cleaning services do you offer?
One size does not fit everything is our motto. We have a variety of service levels at different price points to suit your needs. If you are moving into a new residence or are moving out, then you may need a thorough, deep cleaning and sanitization service or deep steam cleaning for absolute hygiene. We have an annual maintenance service based on a daily, weekly, or monthly cleaning. You can request carpet, curtains and upholstery cleaning too. You are able to choose from a selection of professional cleaning services for homes, apartments or commercial premises as well as hotels and malls, etc.
What to do after you have booked a cleaning service provider with Talk To Bruno?
Once you have booked a service, you need to make some preparation before your service provider arrives. Most of the service partners listed will encourage customers to undertake certain preparatory steps like not leaving things lying around for example. Please take special care to lock valuables and put away or secure your mobile phones, in case there is trash to be discarded, put all of it in a trash bin, if you have pets then please make sure to put them in another place temporarily, if your family members or your pets are allergic to any specific cleansing agents, please let the service provider know well in advance so that they can avoid the use of such chemicals, if you have a change of schedule and wish to change the time, please inform the service provider at least an hour or preferably a day before the appointment.
How much is the cost of a house cleaning service?
The average cost of a house cleaning service depends on several factors like your home size, location, present condition, the type of cleaning needed and the number of rooms to be cleaned, etc. In most cases, the service provider prices each house individually to make sure their cleaning services and prices match the customer's cleaning needs and budget. In this context, it needs to be noted that deep cleaning services generally cost higher than regular house cleaning services as the former requires more time and effort. On an average a house cleaning service is likely to cost between $25 and $50 per hour. The net cost of the cleaning service could range between $80 and $150 for a small-sized apartment to about $150 and $250 for a house of 2000 sq. ft.